We strive to be the best candle company, but we’re also human! All our candles are handmade and yes, we make mistakes too.
If you’re not happy with the quality or if your shipment is damaged, please let us know within 5 days of receiving your candle and we’ll try to fix the problem.
To replace a broken candle at no cost, it cannot be used and we need proof of damage before replacing it.Â